Frequently Asked Questions

View answers for commonly asked questions in this section; or you can call/email us and even live chat with us from Mon-Fri 9am-6pm.

  • How do I sell my car on Carsome?
  • Why should I choose Carsome?
  • Is there a transaction fee that I have to pay?
  • How do I make an appointment?
  • What documents are required?
  • What happen after I agree to sell my car?
  • What if my outstanding finance is higher than the car value?
  • Can I sell a car on behalf of a company?
  • Can I sell a car on behalf of a family member or friend?